frequently asked questions

  • We are here to help you curate all the beautiful details for your event. Take a look through our website, pick out the ones you love and add them to your wishlist. Once that list is complete send it our way and we will send you back a quote within 48 hrs. After you have received your quote and approve it, we will need a signed contract returned and your 50% non-refundable deposit paid.

  • Our rental period is 3 days. Order pick-up is the day before your event and order return is the day after. We can make extensions based on a case by case basis.

  • A 50% deposit is due to lock in your rentals. Your final payment amount is due 30 days before your event date.

  • We take order payments via cash, check, Venmo (@thelittlegemdetails) or Credit Card.

  • We do have a minimum order amount of $250.00

  • As long as items are not reserved by another client, you can make quantity changes to your order up to two weeks before your event date.

  • If you are needing additional items above the quantity available on your date, please contact us. We may be able to special order items for your event.

  • Yes you absolutely can! Just send us an email or shoot us a call and we can arrange this for you.

  • We deliver within the Treasure Valley for a fee.

  • Yes, but please keep in mind you’ll need plenty of inside cargo space to safely transport the items. We do not allow items to be transported in the beds of pick-ups or in trailers. You are responsible for all rental items during the rental period, including the transport time.

  • We get it, things happen! Our replacement fee for anything broken or missing is 3x the rental rate. An additional invoice will be sent out after your event to recoup the costs.

  • Nope, we do the washing. However, you will need to wipe or rinse the dishes and flatware, removing food and debris, before repacking in the crates or bins. Repacking directions and a checklist will be provided upon delivery. Be sure to make arrangements with your caterer, event coordinator, or family and friends to manage the wiping and packing.